Effective September 24, 2025
INTRODUCTION
This is the Privacy Statement and Policy (“Privacy Policy”) for Formic Technologies, Inc., and its affiliates (“Formic,” “we,” “us,” and “our”) that relates to Personal Information provided by or collected from our website visitors and/or Mobile Application Users (“you or “your”). Formic understands that your privacy is important and is committed to protecting your privacy and personal information. This Privacy Policy applies to your use of this website and all Formic applications, services, products, and tools (collectively the “Services”) regardless of how you access and use these through our website (www.formic.co) and/or through our mobile application (collectively the "Sites”).
Formic may, in its discretion, amend this Privacy Policy from time to time. To ensure you are able to remain informed about the information we collect and how we use it, material changes to our statement will be reflected here. The Sites may contain links to external sites which are not governed by this Privacy Policy. Formic does not take responsibility for the privacy practices of any third-party sites to which we link (e.g., when you click through to a third-party site to see our job postings). We encourage you to review the privacy policies of any such sites before you submit information there.
YOUR ACKNOWLEDGEMENT OF THIS PRIVACY POLICY
Please read this Privacy Policy carefully. You understand and acknowledge that the terms of this Privacy Policy shall govern our data collection and processing practices that apply when you browse or access our Sites (expressly consenting where required), and/or correspond and submit information using the Sites, or otherwise (for instance, when you request a quote or use the chat feature).
INFORMATION THAT WE COLLECT
What information do we collect?
Formic collects information from you when you use our Sites to seek additional information regarding our Services. If you do not provide such information, you will not be able to do things such as seek additional information regarding our Services. When you use our website or our mobile applications, we may collect data from you that generally falls into two different categories:
1. “Personal Information” – Any information that can identify, relate to, describe, or be reasonably linked to an identified or identifiable individual.
Personal Information that we collect when you apply for or use our Services, use our Site, or request general additional information from us (e.g., through our chat or get in touch link), may include, without limitation:
2. “Online/Mobile Activity Data” – Activity data that we may collect when you use our Sites or mobile applications includes data such as your IP address, your browser type and language, your display/screen settings, data about how you use our website and how you interact with our website and mobile advertisements, data about your mobile device, social media preferences and other social media data, and other data that may be de-identified and aggregated (information that doesn’t identify any customer/consumer). If we link any Online/Mobile Activity Data to your Personal Information, then we will treat such Online/Mobile Activity Data as Personal Information.
THE PURPOSES FOR WHICH WE USE PERSONAL INFORMATION
The purposes and uses of your Personal Information will depend on your use of the Sites and Services, and how you desire to interface and interact with Formic. The primary purposes for which we use Personal Information are:
HOW WE MIGHT SHARE OR DISCLOSE YOUR INFORMATION
We do not sell Personal Information collected through the Sites or the Services to third parties.
The third parties with whom we may need to share Personal Information to help us provide Services and products to you and to run our Sites include:
To provide Services, Formic may work with third parties located in different countries around the world, or who themselves utilize third parties located in different countries around the world. These arrangements may involve your personal information being located in various countries around the world where privacy laws differ. We only make these arrangements or transfers where we believe that adequate levels of protection are in place to protect information held in that country and/or by that third party.
Please note that when you provide consent for us to use your phone number for SMS messaging, we do not share this consent with any third parties except to the extent required to perform the Services you request, such as coordinating the arrival of one of our third-party technicians to perform maintenance on an automation system at your location. We do not share your phone number with third parties for their own business purposes.
RETENTION OF YOUR PERSONAL INFORMATION
Formic retains your Personal Information for as long as is necessary to fulfil the purpose for which it was collected. We may retain your Personal Information for longer if it becomes the subject of a legal claim or may otherwise be relevant for anticipated litigation.
MARKETING
If, at any time, you prefer not to receive further communications from us in any, or all, forms, you will have the ability to opt out or unsubscribe from such communications by following the instructions contained in the particular methods of communication with you.
SECURITY PROCESSES
Formic has in place technical, physical, administrative, and operational security processes designed to protect Personal Information from loss, misuse, alteration, or destruction. Only authorized employees and contractors will have access to any data provided by you, and that access is limited by need. Each employee and contractor having access to any Personal Information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standard to protect your Personal Information, Formic cannot guarantee that your Personal Information will not become accessible to unauthorized persons, and Formic cannot be responsible for any actions resulting from a breach of security when information is supplied over the internet or any public computer network.
LINKS TO OTHER WEB SITES
The Sites can contain links to other sites not operated by Formic. Formic is not responsible for the privacy practices, or the content of any non-Formic sites to which we link from the Sites. We are not responsible for the protection and privacy of any information you provide while visiting other sites and sites not governed by our Privacy Policy. We cannot control the content, or security, of such sites. We cannot be held responsible for any loss, or damage, incurred by a user as a result of visiting such sites. No links are intended to be, nor should be construed as, an endorsement of any kind by us of such other site.
COMPLIANCE WITH LAW
Formic complies with all applicable privacy laws and regulations. Formic may be compelled to surrender personal user or customer information to legal authorities if presented with a court subpoena, or similar legal or administrative order, or as required, or permitted, by the laws, rules, and regulations of any nation, state, or other applicable jurisdiction. Also, in the event of a violation of the Terms of Use of the Sites, or a violation of any restrictions on use of materials provided in or through the Sites, we may disclose personal user or customer information to our affected business partners or legal authorities.
CHILDREN
Formic understands the importance of protecting children's privacy. This Site is not designed for, and does not intentionally target, or solicit to children under 18 years of age. You acknowledge that you are 18 years of age or older and consent to our collection of your Personal Information.
USE OF FORMIC SITES
Your access to and use of the Site is subject to this Privacy Policy and certain other terms and conditions, contained in our Terms of Use.
CONTACT US
If you have any questions, comments, or concerns about our privacy practices, please contact us:
By email: [email protected]
By phone: (855) 394-5464
By mail:
Formic Technologies, Inc.
Attn: Privacy Officer
2012 Corporate Lane, Ste. 108, MS 8077,
Naperville, IL 60563
FLD25091501.2 (MB 09-18-2025)
